Cookie Policy

1. Introduction click here to copy this link

   Welcome to Plumm Ltd (“Plumm”, “we”, “us”, “our”) and this is our Cookie Policy.

   Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

   If you have any questions about this policy, please contact our Data Protection Officer as follows: Email: DPO@heyplumm.com

   A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

2. Use Of Cookies click here to copy this link

   We use the following cookies:

   1. Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

   2. Analytical or performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

   3. Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

   4. Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

3. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

   Cookie Title Cookie Name	Purpose and whether the cookie is ‘strictly necessary’.	Duration
   	Category: Necessary
   __RequestVerificationToken:	This cookie is used to protect against cross-site request forgery (CSRF) attacks. It is generated by web applications and includes a random token to verify the authenticity of requests.	Session
   ASPXAUTH:	This cookie is used in ASP.NET web applications to determine if a user is authenticated or not. It contains a unique identifier that identifies the user's session.	Session
   ASP.NET_SessionId:	This cookie is created by ASP.NET web applications and is used to maintain the user's session state across multiple page requests.	Session
   __stripe_mid:	This cookie is set by Stripe, a popular payment processing platform. It is used to facilitate secure payment transactions and helps identify users across different sessions.	1 year
   __hssrc:	These cookies are set by HubSpot and are used for tracking and analytics purposes. They help track website visits, session duration, and other metrics.	Session
   __hs_cookie_cat_pref:	These cookies are set by HubSpot and are used for tracking and analytics purposes. They help track website visits, session duration, and other metrics.	180 days
   __hstc:	These cookies are set by HubSpot and are used for tracking and analytics purposes. They help track website visits, session duration, and other metrics.	180 days
   __hssc:	These cookies are set by HubSpot and are used for tracking and analytics purposes. They help track website visits, session duration, and other metrics.	1 day
   li_gc	Stores the user's cookie consent state for the current domain	180 days
   _cf_bm	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	1 day
   rc::a	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Persistent
   rc::c	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Session
   bscookie	This cookie is used to identify the visitor through an application. This allows the visitor to login to a website through their Google/Microsoft account	1 year
   JSESSIONID	Preserves users’ states across page requests	Session
   	Category: Preference
   timezone:	This cookie stores the user's timezone information. It is typically set by websites to display time-related information correctly based on the user's location.	20 years
   timezone_name:	Similar to the "timezone" cookie, this cookie stores the user's timezone information. The specific purpose may vary depending on the website or application.	20 years
   messagesUtk:	This cookie is associated with the HubSpot CRM platform. It is used to recognize visitors who chat with the website's chatbot and stores a unique identifier for tracking purposes.	180 days
   wglang	Determines the preferred language of the visitor. Allows the website to set the preferred language upon the visitor's re-entry.	Persistent
   lidc	Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.	1 day
   	Category: Statistics
   collect	Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.	Session
   ln_or:	Registers statistical data on user's behaviour on the website. Used for internal analytics by the website operator.	1 day
   _ga:	These cookies are set by Google Analytics and are used to distinguish unique users by assigning them a randomly generated identifier. They are used for tracking website usage and user behavior.	2 years
   _S8FEGBJ9NT:	These cookies are set by Google Analytics and are used to distinguish unique users by assigning them a randomly generated identifier. They are used for tracking website usage and user behavior.	1 years
   _gat:	These cookies are set by Google Analytics and are used to distinguish unique users by assigning them a randomly generated identifier. They are used for tracking website usage and user behavior.	1 day
   _gid:	These cookies are set by Google Analytics and are used to distinguish unique users by assigning them a randomly generated identifier. They are used for tracking website usage and user behaviour.	1 day
   ziwsSession:	Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read	Session
   ziwsSessionId	Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read	Session
   AnalyticsSyncHistory	Used in connection with data-synchronization with third-party analysis service	30 days
   	Category: Marketing
   _gcl_au:	This cookie is associated with Google Ads and is used to track conversions and ad performance.	3 months
   _uetvid:	This cookie is associated with Bing Ads and is used to track user behaviour and measure the effectiveness of advertising campaigns.	13 months
   _fbp:	This cookie is set by Facebook and is used for advertising purposes. It helps track and optimize the effectiveness of Facebook ads.	3 months
   _ptq.gif	Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels	Session
   ads/ga-audiences	Used to detect whether the user intends to leave the page via cursor movements. This allows the website to trigger certain pop-ups to keep the user on the website or convert them to customer	Session
   bcookie	Used by the social networking service, LinkedIn, for tracking the use of embedded services	1 year
   li_sugr	Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.	3 months
   UserMatchHistory	Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor	30 days

4. Consent and Control click here to copy this link

   Before Cookies are placed on your computer or device, you will be shown pop-up requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies unless those cookies are strictly necessary; however certain features of Our website may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of cookie that We use. You can return to your cookie preferences to review and/or change them at any time by adjusting your cookie settings.

   In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

   The links below provide instructions on how to control cookies in all mainstream browsers:

   1. Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

   2. Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

   3. Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

   4. Safari (macOS): https://support.apple.com/en-gb/guide/safari/sfri11471/mac

   5. Safari (iOS): https://support.apple.com/en-gb/HT201265

   6. Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

5. Changes to the policy click here to copy this link

   We may alter this cookie policy at any time. Any such changes will become binding on you on your first use of our website after the changes have been made. You are therefore advised to check this page from time to time to keep yourself up-to-date.

   In the event of any conflict between the current version of this cookie policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

   This document was last updated on 31st August 2023.