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Client Help
Articles for clients, to provide you with the information you need to make informed decisions or understand how Plumm can support you.
- How to Check Your Session Limit and Balances Using Emma
- What to Do If Your Therapist Has Not Joined Your Session
- Booking a Video Session as a New Client
- How to Schedule a Meeting with Partnerships at Plumm: A Step-by-Step Guide
- How to Change Your Provider Using Emma AI, Your Virtual Assistant
- How to Get Additional Therapy Sessions If You Have Reached Your Monthly Limit as a User
- How to access EMMA AI?
- Frequently Asked Questions - Emma AI
- Your Privacy Matters: How Plumm Protects Your Confidentiality
- Logging in as a client
- Guided Meditations & Soundscapes
- Therapist-Led Courses
- Forgotten Password
- Messaging My Video Therapist
- Plumm Mobile App
- What is Plumm? Innovating HR Through Technology and Wellbeing
- Submitting a Rating and Review
- Rescheduling a Session as a Therapist
- How do I reset my password?
