How to Get Additional Therapy Sessions If You Have Reached Your Monthly Limit as a User

Learn how to Get Additional Therapy Sessions If You Have Reached Your Monthly Limit as a User

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Title: How to Get Additional Therapy Sessions If You Have Reached Your Monthly Limit as a User

Understanding that mental health needs can fluctuate, Plumm provides a method for users to request additional therapy sessions if they reach their monthly limit. Here's how you can request more sessions while ensuring your confidentiality is maintained throughout the process.

Step 1: Discuss Your Needs with Your Therapist

If you feel the need for more support, the first step is to talk with your therapist. Discuss your current mental health status and explain why you believe additional sessions are necessary. It's important for your therapist to agree that more sessions would be beneficial to your treatment plan.

Step 2: Obtain a Letter of Recommendation from Your Therapist

Should your therapist agree that additional therapy sessions are needed, they must write a letter of recommendation. This letter should include:

  • Your Therapy Needs: A clear explanation of why additional sessions are required.
  • Professional Recommendation: A statement from your therapist recommending an increase in your therapy sessions.
  • Send Via Email: Your therapist should send this letter directly to Plumm at hello@heyplumm.com, ensuring it includes all necessary details for your case.

Step 3: Ensure Confidentiality

To protect your privacy:

  • Remove Identifiers: Ensure that your therapist includes information such as your name, email address, pronouns etc. Any personal identifiers included in the letter, such as your first name, last name, email address, pronouns, and any other information that could be used to identify you, will be removed by Plumm before your company is contacted.
  • Privacy Assurance: Plumm takes your confidentiality seriously and will handle your information with the utmost discretion.

Step 4: Plumm's Assessment and Request Process

Upon receiving your therapist’s recommendation, the process on Plumm’s side will proceed as follows:    

  • Assessment: Plumm will review the recommendation to determine its validity and necessity.
  • Approval: If approved, the customer success manager assigned to your account will contact your company to request an increase in your therapy sessions as advised by your therapist.

Step 5: Notification and Booking Additional Sessions

After your request has been processed:

  • Notification: You will receive a notification from your Customer Success Manager confirming the approval of additional sessions.
  • Booking: You can then proceed to book the additional sessions as outlined in your updated therapy plan.

Conclusion

At Plumm, we are committed to supporting your mental health journey every step of the way. If your circumstances require more intensive support, please do not hesitate to initiate this process. Your well-being is our priority, and we strive to provide the flexibility and care needed to assist you in managing your mental health effectively. Thank you for trusting Plumm.Product Based Knowledge_Plumm Colour Banner_2024