Change Password
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      1. Plumm Knowledge Base - Clients
      2. Feature Overviews
      3. Change Password

      Feature Overview: Change Password

      This article explains the feature overview of the Change Password Functionality Access: Users/ Admin/ Managers

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      Keep your Plumm account with ease using the Change Password feature. This functionality empowers you to update your account password, ensuring enhanced security and control over your Plumm experience. Regularly updating passwords contributes to account security, giving you peace of mind in managing your personal information.

      Purpose and Benefits

      • Enhanced Security: Regularly updating passwords contributes to account security.
      • User Control: Users can personalise and strengthen their account access.

      Prerequisites

      Before using the Change Password feature, ensure you have:

      • Plumm Account: You must have a registered Plumm account.
      • Current Password: You need to know your current account password.

      Accessing the Feature

      Follow these steps to access the Change Password feature:

      1. Log in to your Plumm account.
      2. Navigate to the "Settings" or "Account" section.
      3. Select "Change Password."

      Detailed Feature Guide

      Section 1: Basic Features

      The basic features of the Change Password functionality include:

      • Password Entry: Enter your current and new passwords.
      • Confirmation: Confirm the new password.
      • Click 'Save' to set these changes.

      Steps:

      1. Enter your current password.
      2. Set a new password.
      3. Confirm the new password.

      Section 2: Tips and Tricks

      Maximise your experience with these tips:

      • Use Strong Passwords: Incorporate a mix of letters, numbers, and symbols.
      • Regular Updates: Change your password periodically for added security.

      Troubleshooting/Common Issues

      Common Problems:

      • Forgot Current Password: If you forget your current password, use the "Forgot Password" link.

      Steps:

      1. Click on "Forgot Password."
      2. Follow the on-screen instructions.

      FAQs (Frequently Asked Questions)

      Q1: How often should I change my password?

      A1: We recommend changing your password every three to six months for optimal security.

      Q2: Can I reuse old passwords?

      A2: For security reasons, we discourage reusing old passwords. Opt for unique combinations.

      Q3: What do I do if I forget my password? How can I reset my password?

      A3: If you forget your password, you can use the following link

      here to reset your password.

       

      Feel free to reach out to our amazing Customer support team at [hello@plummhealth.com] for further assistance or if you have additional questions.

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