This article explains the feature overview of the Crisis Support Functionality Access: Users/Admin/Managers
You can now navigate through challenging times with the Crisis Support feature on Plumm. This vital resource hub provides global crisis support resources, ensuring you have the information and support you need when facing difficult circumstances in a customised manner that suits your needs. With a user-centric approach, Plumm aims to empower you with tailored crisis support options.
Prerequisites
To access the Crisis Support feature, you must have an active account on our platform and be logged in.
Accessing the Feature
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Log in to your Plumm account.
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Navigate to the Crisis Support section on the right hand side of the page under your profile picture.
Detailed Feature Guide
Section 1: Basic Features
The Crisis Support feature includes:
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Global Resources: Access a curated list of crisis support resources worldwide.
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Crisis Helplines: Find contact details for crisis helplines and hotlines.
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Local Assistance: Discover local organisations and services that provide crisis support.
Section 2: International Resources
Explore resources from different regions, including various countries that can be selected from a drop-down list
Section 3: Tips and Tricks
- Bookmarking Resources: Use browser bookmarks to save crucial resources for quick access.
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Stay Informed: Regularly check for updates to ensure you have the latest crisis support information.
Troubleshooting/Common Issues
Difficulty Accessing Crisis Support
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Issue: Users may face difficulties accessing the Crisis Support feature.
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Solution: If this occurs, try logging out and logging back in, you can also try refreshing your page or contact support for assistance.
FAQs (Frequently Asked Questions)
Q1: How can I find crisis support resources specific to my region?
A1: Navigate to the Crisis Support feature and use the filter options or explore the International Resources section to find resources tailored to your region.
Q2: Are the helplines available 24/7?
A2: Most crisis helplines strive to provide 24/7 support, but it's advisable to check the specific helpline for their operating hours.
Q3: Can I suggest additional crisis support resources to be added?
A3: Yes, we welcome suggestions for adding new crisis support resources. Please reach out to our support team at [hello@plummhealth.com].
Feel free to reach out to our amazing Customer support team at [hello@plummhealth.com] for further assistance or if you have additional questions.