This article explains the feature overview of the Emergency Contact Functionality Access: Users/Admin/Managers
The Emergency Contact feature is designed to provide you with a quick and efficient way to designate emergency contacts in your profile. This ensures that crucial information can be accessed promptly in case of emergencies where your loved one can be contacted. This feature allows you to save a primary and secondary emergency contact person on your profile, offering an additional layer of preparedness for unforeseen circumstances.
Prerequisites
Before utilising the Emergency Contact feature, you must have an active account on our platform and be logged in.
Accessing the Feature
Step 1: Log in to your account.
Step 2: Navigate to your profile settings.
Step 3: Locate the "Emergency Contact" section.
Step 4: Add or update emergency contact details by primary and secondary contact.
Detailed Feature Guide
Section 1: Basic Features
The Emergency Contact feature allows you to:
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Add or remove emergency contacts.
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Edit existing contact details.
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Set priority levels for each emergency contact.
Step-by-step instructions:
Adding Emergency Contacts:
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Navigate to the "Emergency Contact" section.
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Click on the "Add Contact" button.
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Enter the Primary and Secondary contact.
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Click 'Save' to store this information.
Section 3: Tips and Tricks
The Emergency contact section can be easily found by clicking on the right-hand corner of the profile picture where it shows as a drop-down feature.
Keep the Emergency contact information section updated at all times.
Troubleshooting
Issue: Emergency Contact is not being saved
Solution: All the required fields must be updated before the Emergency Contact is saved
FAQs (Frequently Asked Questions)
Q1: Can I add more than one emergency contact?
A1: Yes, you can add two emergency contacts up . Prioritise them based on the urgency of contact as primary and secondary contact.
Q2: How often should I update my emergency contact details?
A2: It is advisable to review and update your emergency contact details regularly, especially if there are changes in contact information or relationships.
Feel free to reach out to our amazing Customer support team at hello@plummhealth.com for further assistance or if you have additional questions.