How to Book an Individual Therapy Session

This guide shows you how to book an individual therapy session


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  1. To begin, access the "Therapy" feature in the "Wellbeing" section of the main menu. 

  2. Once on the "Therapy" page you'll have access to valuable information about your upcoming therapy sessions. You can also engage with your scheduled sessions and view your past activities for reference.

  3. To book an individual therapy session, locate and select the "Book Therapy" option within the platform. This will initiate the process of matching your specific mental health needs with the most suitable therapist.

  4. As you progress through the booking process, you'll be presented with a questionnaire designed to help us understand your unique requirements and preferences. Answer the questions honestly and openly to ensure an optimal therapist match.

  5. In the questionnaire, provide details about your location to assist in pairing you with a therapist who is accessible to you.

  6. You'll also have the opportunity to specify your gender preference for the therapist. Choose the option that aligns with your comfort level.

  7. Select your preferred language for the therapy session. We offer a range of language options to accommodate your needs.

  8. To schedule a session at a convenient time, indicate your availability by selecting a suitable time slot.

  9. Before finalising your therapy session booking, there's an optional space where you can leave a personal note for your therapist. This note can serve as an introduction or provide context for your upcoming session.

  10. After completing the questionnaire, submit your responses. This will trigger our system to match you with a therapist who can best address your mental health needs.

  11. You've successfully booked an individual therapy session tailored to your specific requirements.

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