This article explains the feature overview of the Surveys Functionality Access: Users/Admin/Managers
The Survey Feature is a powerful tool within the Plumm platform designed to facilitate seamless communication between organisations and their members. This feature empowers administrators to create surveys, gather valuable feedback, and analyse responses to drive continuous improvement. This documentation serves as a guide to help users harness the full potential of the Surveys Feature, providing insights into its functionalities and best practices.
Purpose and Benefits
- Enhanced Communication: Establish a direct line of communication for administrators and members.
- Feedback Collection: Gather insights, opinions, and suggestions to drive organisational improvements.
- Data-Driven Decision-Making: Utilise survey data for informed decision-making.
- Employee Engagement: Foster a culture of engagement and collaboration within the organization.
Prerequisites
Before using the Surveys and Feedback Feature, ensure you have:
- Plumm Account: You must have a registered Plumm account.
- Access Permissions: Ensure you have the necessary permissions to create and participate in surveys.
Accessing the Feature
Follow these steps to access the Surveys and Feedback Feature:
- Log in to your Plumm account.
- Navigate to the "Admin" section.
- Select "Survey."
Creating Surveys
Create and customise surveys to gather specific feedback.
Steps:
- Access the "Surveys" feature.
- Click on "Add New Survey."
- Complete the details, do it yourself or generate it with AI.
- Select participant groups who should receive this survey.
- Publish the survey for members to participate.
Tips and Best Practices
- Clear Communication: Clearly communicate the purpose and importance of each survey.
- Diverse Question Types: Utilise a variety of question types to gather comprehensive feedback.
- Regular Surveys: Conduct surveys at regular intervals to gauge evolving opinions and sentiments.
FAQs (Frequently Asked Questions)
Q1: Can I edit my responses after submitting a survey?
A1: Typically, responses cannot be edited once submitted. Ensure accuracy before submission.
Q2: How are survey results used within the organisation?
A2: Survey results are used to identify areas for improvement, make informed decisions, and enhance organisational processes.